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© 2017  Telfair Life .
All Rights Reserved.

Website FAQs

 
  I lost my password.  How can I retrieve it?
  I have lost my password and no longer have the email account I used when I established my account.  How can I update my account?
  I would like to update my E-mail address.  How can I do that?
  Are parts of the site still reserved for Telfair residents only?
  I would like to add information to www.telfairlife.com. Who do I contact?
  How do I post photos to my message board posting?
  How do I join a group?
  How long will it be before I can expect the Group Administrator to add me to their group?
  I am interested in starting my own Group.  How does that process work?
  Can I join multiple groups?
  I am a member of several groups.  Do I need to log into each individually?
  I see that there is the ability for me to add files to the File Cabinet and dates to the Calendar.  Will they show up for others in the Group to see?
  How do I use the Classified System to post items for sale?
  How many images of an item that I want placed for sale on the classified system, can be displayed?
  How long will my ad appear on the Classified page?
  I submitted an item to be sold on the Classified Ad system page but it has not appeared.  How long before an ad is posted?

I lost my password.  How can I retrieve it?
Select the “Lost Password” link just under the login button on the home page.  Enter your username and your password will be sent to the email account we have on record.
 
I have lost my password and no longer have the email account I used when I established my account.  How can I update my account?
You can send an email to Telfair@sterlingasi.com with your full name and property address and we will send you the needed information.
 
I would like to update my E-mail address.  How can I do that?
When you log into www.telfairlife.com, you will see a link in the Log In area labeled View Profile.  In this area you can update your E-mail address, change your password or edit your personal information.
 
Are parts of the site still reserved for Telfair residents only?
Yes, certain areas of the site continue to be for the private use of Telfair residents.
When you log in, you will see additional features and information, as well as a link to our community message boards.
 
I would like to add information to www.telfairlife.com. Who do I contact?
 
How do I post photos to my message board posting?
Photos stored on a photo hosting site (like Snapfish, Picassa, Flickr) can be uploaded to your message board posting. Right click on the photo, choose properties, and copy the URL address. Back on your posting, click on the square box, to the left of the emoticon button. Place your cursor in the Source box, right click and paste. If the photo is too large, you can resize from there.
 
How do I join a group?
To join a group, you must first be logged into www.telfairlife.com.  When you select the Groups page, you will see a list of all current active groups and a short description of each.  If you find a group that you are interested in joining, click the ‘Join Now’ link.  An email indicating your interest and contact information will be sent to the Group Administrator for approval.
 
How long will it be before I can expect the Group Administrator to add me to their group?
An email alerting them of your interest is sent immediately when you select the ‘Join Now’ link.  Group administrators are volunteers so it may take a couple of days for them to respond.
 
I am interested in starting my own Group.  How does that process work?
Any Telfair resident can submit a request to form a new group.  To begin, you have to be logged in as a Resident.  Next, go to the Group page that lists all current groups.  At the bottom of the page there is a ‘Request a New Group Form’.  Once you complete the form and select the submit button, your request will be sent to your community administrator who will review your request and contact you for additional information.
 
Can I join multiple groups?
Yes, you can join multiple groups.
 
I am a member of several groups.  Do I need to log into each individually?
If you are the member of more than one group, you can switch to other groups via the pull down box located in the left corner of any Group page that you are viewing.
 
I see that there is the ability for me to add files to the File Cabinet and dates to the Calendar.  Will they show up for others in the Group to see?
Only the Group Administrator has the ability to add files to the File Cabinet, dates to the Calendar, and contacts that can be viewed by the entire group.  Individual group members can add these for their personal viewing and access.  They will not be visible to others.
 
How do I use the Classified System to post items for sale?
The Classifieds are available for viewing by both residents that are logged into the system, as well as non-residents that are viewing the site.  To post any item for sale, you must be logged into the site as a resident.  You can then select the “Post an Ad” link on the Classified Ads page and complete the requested information.
 
How many images of an item that I want placed for sale on the classified system, can be displayed?
Each ad allows for one image to be displayed.
 
How long will my ad appear on the Classified page?
You ad will appear for 14 days, then be automatically deleted.
 
I submitted an item to be sold on the Classified Ad system page but it has not appeared.  How long before an ad is posted?
Prior to posting an ad, our Community Administrator must approve your ad request.